At Maximum Ego, each piece is thoughtfully curated or crafted to reflect individuality and artistic expression. This policy outlines the terms under which products may be returned or refunded.

1. Eligibility for Returns
Returns are accepted under the following conditions:

A return request must be submitted within 7 days of the delivery date.

The item must be unused, unworn, unwashed, and in its original condition with all tags, packaging, and accessories intact.

Customized, made-to-order, discounted, or final-sale items are non-returnable.

2. Non-Returnable Items
Returns are not applicable to:

Items marked “Final Sale”

Personalized or custom-made pieces

Gift cards or digital downloads

Items damaged after delivery due to misuse, accidents, or improper handling

3. Return Process
To initiate a return:

Send an email to [Insert Email Address] with the subject line “Return Request – [Order Number]”.

Include a description of the reason for return along with clear images if the product is defective or incorrect.

Once approved, return shipping instructions will be provided.

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item sent.

4. Refunds
Once the returned item is received and inspected, a notification regarding approval or rejection of the refund will be issued.

Approved refunds will be processed within 5–10 business days to the original payment method.

Shipping charges are non-refundable unless the return is due to an error on the part of Maximum Ego.

5. Exchanges
At this time, Maximum Ego does not offer direct exchanges. A new order must be placed after the original item is returned and refunded.

6. Damaged or Incorrect Items
If an item arrives damaged or the wrong product is received:

Report the issue within 48 hours of delivery by emailing [Insert Email Address] with the order number and photographic evidence.

Maximum Ego will cover return shipping costs and issue a full replacement or refund, based on availability.

7. Delayed or Missing Refunds
If a refund is not received within the expected time frame:

Confirm with the payment provider or bank.

If the issue persists, contact the support team at [Insert Email Address] for assistance.

8. Contact Information
For all return-related inquiries or assistance, please reach out to:

Email: [kvikashartist@gmail.com]
Phone: [9899227002]
Address: [A 176, Kalkaji, New Delhi 110019s]